Shipping policy
Shipping Policy
Last updated: October 18, 2026
Processing
Orders are generally processed and dispatched within 2–3 business days after payment confirmation. Delays may occur during holidays, promotions, or unusually high order volume.
Delivery
Estimated delivery is 20–45 business days after dispatch. Customs, carrier delays, weather, and local delivery conditions may affect timing.
Shipping Fees and Taxes
Orders over $30 qualify for free standard shipping. Customers are not responsible for applicable taxes or duties on eligible orders.
Tracking
After dispatch, email marques_97_147@outlook.com with your order number to request the available tracking number. Tracking may take several days to activate.
Lost or Damaged Packages
If a shipment is lost, damaged, or overdue, contact us with your order number and shipping details. If the carrier confirms loss, we will arrange a replacement shipment or another reasonable resolution.
Incorrect Address
Please verify your address before checkout. Contact us immediately if an address correction is needed before dispatch.
Contact
Ameramex International Inc., trading as ameramexsolutions
3930 Esplanade, Chico, CA 95973, United States
Email: marques_97_147@outlook.com