Refund policy

Return and Refund Policy

Last updated: October 18, 2026

Thank you for shopping with ameramexsolutions.

30-Day Returns

You may request a return within 30 days after delivery. Items must be unused, unworn, unwashed, and in their original condition and packaging.

To request a return, contact marques_97_147@outlook.com with your order number and the reason for the request. Please wait for our instructions before sending anything back.

Free Returns and Shipping

Eligible returns are free of charge. Customers are not responsible for applicable taxes or duties on eligible purchases. Orders over $30 qualify for free standard shipping.

Non-Returnable Items

Used, damaged, personalized, final-sale, clearance, or hygiene-sensitive items may be excluded where disclosed before purchase. This does not limit legal rights for defective or incorrectly supplied goods.

Damaged or Incorrect Orders

Contact us within 7 days of delivery if your order is damaged, defective, incomplete, or incorrect. Include your order number and photographs where possible.

Refunds

After receiving and inspecting the return, we will notify you of the outcome. Approved refunds are sent to the original payment method and generally appear within 3–7 business days after processing, depending on your bank or payment provider.

Exchanges and Cancellations

Exchanges depend on availability. Contact us promptly to cancel an order; if it has shipped, the return procedure applies.

Contact

Ameramex International Inc., trading as ameramexsolutions
3930 Esplanade, Chico, CA 95973, United States
Email: marques_97_147@outlook.com
Website: https://ameramexsolutions.com